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For Reservations: 1-888-548-4SPA (4772)
Check In/Check Out
Check-in time is 4:00 p.m./Check-out time is 11:00 a.m. If you have a
special departure request or spa appointment that may alter your timely
check-out, please speak to a Spa Associate when making reservations.
Please request late check-in if you plan to arrive after 6:00 pm.
Deposits/Cancellations
A
one night deposit per room is required at the time
of your reservation.
Cancellations require 7 days advance notice (December and Festival
reservations require 14 days). As a boutique property, cancellations
significantly affect us. No refunds will be made for cancellations
with notice of less than the required number of days, unless the
room is booked by another party for all reserved dates. No shows and
cancellations not within the policy will be charged for all room
nights reserved - no exceptions. We are unable to accept email
cancellations, please contact the spa by phone.
No Smoking
Solstice Spa, Suites and surrounding outdoor garden areas are all
smoke-free. Our priority is to keep indoors and outdoors fresh for all
guests. Guests and/or visitors of guests who elect to smoke will be
charged a minimum $150 cleaning fee on their bill.
Pets
We regret that we are unable to accept pets. Guests who bring pets into
the suites will be charged a minimum cleaning fee of $150 on their bill.
925 Commercial Street
Leavenworth, WA 98826
Toll-Free: (888) 548-4SPA
Local: (509) 548-7515 |
